Your privacy matters to us. This Privacy Policy explains exactly what personal data 3rcom collects from Pakistani players, how it is used, who it may be shared with, and what rights you hold over your own information. We believe in full transparency — no small print, no hidden agendas.
Six core principles that guide how 3rcom handles every piece of data entrusted to us by our players.
All personal data is stored using industry-standard AES-256 encryption at rest.
3rcom never sells, rents, or trades your personal data to third-party advertisers.
Data is collected only for the specific purposes described in this Privacy Policy.
We tell you exactly what we collect, why we collect it, and how long we keep it.
Access, correct, or delete your data at any time by contacting our support team.
Our data practices meet the requirements of our international gaming licence obligations.
This Privacy Policy ("Policy") sets out the manner in which 3rcom ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes personal data relating to users of the 3rcom website located at https://3rcom.bet and all associated services, games, payment facilities, and support channels (collectively, the "Platform").
At 3rcom, we take our players' privacy seriously. We understand that Pakistani players entrust us with sensitive personal and financial information when they register an account, make deposits via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, or contact our support team. This Policy is designed to be fully transparent about what we do with that information and why.
By registering an account on 3rcom, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, which are incorporated by reference into this document.
For the purposes of applicable data protection legislation, 3rcom is the data controller in respect of all personal data collected through or in connection with the Platform. As data controller, 3rcom determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
3rcom operates under international gaming licensing standards and applies data protection principles consistent with internationally recognised frameworks, including the principles of data minimisation, purpose limitation, accuracy, storage limitation, integrity, and confidentiality.
If you have any questions or concerns regarding how 3rcom processes your personal data, or wish to exercise any of the rights described in Section 10 of this Policy, please contact our Data Protection team at the address provided in Section 15.
3rcom collects and processes the following categories of personal data in connection with your use of the Platform:
3rcom collects personal data through the following methods:
| Collection Method | Examples |
|---|---|
| Direct from you | Registration form, KYC document uploads, deposit and withdrawal requests, support messages |
| Automatically | Cookies, server logs, device fingerprinting, session tracking when you access the Platform |
| Third-party payment providers | Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank |
| Identity verification partners | Document validation results and fraud screening outputs from our KYC compliance partners |
| Fraud prevention services | Risk scoring and device reputation data from third-party fraud detection tools |
3rcom uses the personal data we collect for the following specific purposes:
3rcom processes personal data on the following legal bases, depending on the purpose of processing:
3rcom retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as we are required to retain it by law or regulation. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and licensing compliance |
| Financial transaction records | 7 years after transaction date | Tax and regulatory obligations |
| KYC documents | 5 years after account closure | AML compliance requirements |
| Support communications | 3 years after resolution | Dispute resolution and quality assurance |
| Technical and session logs | 13 months from collection | Security monitoring and fraud prevention |
| Marketing preferences | Until consent withdrawn | Consent-based processing |
At the end of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.
3rcom implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, and unlawful disclosure. Our security measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us immediately if you suspect unauthorised access to your account.
Subject to applicable data protection law, you hold the following rights in respect of the personal data that 3rcom processes about you. To exercise any of these rights, please contact us using the details in Section 15.
We will respond to all verified rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with notification. We will not charge a fee for the first request in any 12-month period. Subsequent or manifestly unfounded requests may be subject to a reasonable administrative fee.
3rcom uses cookies and similar tracking technologies on the Platform to improve user experience, maintain session security, analyse usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.
You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 3rcom Platform. Instructions for managing cookies vary by browser — consult your browser's help documentation for guidance.
3rcom enforces a strict 21+ age policy across all areas of the Platform. The collection and processing of personal data from individuals under 21 years of age is strictly prohibited. 3rcom uses age verification technology, KYC document checks, and manual review processes to prevent access by underage individuals.
If 3rcom discovers or reasonably suspects that an account holder is under 21 years of age, all personal data associated with that account will be immediately deleted (subject to any mandatory retention obligations), the account will be closed, and any deposited funds will be returned to the original payment method following verification.
If you are a parent or guardian and believe that a minor has created a 3rcom account or provided us with personal data, please contact us immediately at the details provided in Section 15 and we will take immediate remedial action.
As an internationally operated gaming platform, 3rcom may transfer your personal data to servers and service providers located outside Pakistan. Where such transfers occur, 3rcom ensures that appropriate safeguards are in place to protect the security and confidentiality of your data, including:
By using the 3rcom Platform, you acknowledge and consent to the transfer of your personal data to international locations as described in this Section.
3rcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our gaming licence requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will be revised whenever this Policy is amended. Your continued use of the 3rcom Platform after the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 3rcom protects your personal data. If you do not agree to the revised Policy, you should discontinue use of the Platform and contact us to close your account.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the processing of your personal data by 3rcom, please contact our Data Protection team through the following channels:
When submitting a data rights request, please clearly state the nature of your request, provide sufficient information to verify your identity, and include your registered email address and account username where applicable. 3rcom will not be able to action requests where identity cannot be satisfactorily verified.
As part of our responsible gaming commitments, 3rcom uses your gameplay data, deposit history, and session behaviour to monitor for signs of problem gambling. This processing is carried out in your interest under our duty of care obligations and our gaming licence requirements. It allows us to proactively reach out if we identify concerning patterns and to enforce any self-exclusion or deposit limit requests you have made.
This responsible gaming monitoring is non-negotiable — it is a core part of how 3rcom operates and cannot be opted out of while you hold an active account. For more information on the tools available to you, visit our Responsible Gaming page. Must be 21+ to play.
Our support team is available 24/7 to help you understand your privacy rights, submit a data request, or manage your account preferences on 3rcom.