At 3rcom, we believe that entertainment should never come at the cost of your wellbeing. We are committed to providing every player across Pakistan — from Karachi to Islamabad, Lahore to Faisalabad — with the tools, information, and support needed to keep gaming fun, safe, and in control.
We have built responsible gaming features directly into the 3rcom platform so that every player has the power to stay in control at all times.
Set daily, weekly, or monthly deposit caps directly from your 3rcom account settings. Once a limit is applied, it takes effect immediately and cannot be increased within a 24-hour cooling-off window.
Control how long you spend on the platform in a single session. When your chosen time limit is reached, 3rcom will automatically log you out and remind you to take a break before returning.
Players who feel they need a break can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, your account is fully suspended with no access to deposits or games.
Set a maximum loss threshold per day, week, or month. 3rcom will automatically restrict further play once your defined loss limit is reached, helping you avoid chasing losses in the heat of the moment.
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered in the current session. Reality checks are customisable from every 15 minutes up to 2 hours.
Every new 3rcom account goes through mandatory identity verification using CNIC or passport documentation. No real-money play is permitted until age and identity have been confirmed by our compliance team.
Responsible gaming is about maintaining a healthy relationship with online entertainment — including casino games, cricket betting, PSL wagering, and slot play. At 3rcom, we recognise that for the vast majority of our players across Pakistan, gambling is a form of leisure and excitement. However, we also acknowledge that for some individuals, gambling can become problematic if left unchecked.
Responsible gaming means playing within your financial means, understanding the odds, setting personal limits, and recognising when to stop. 3rcom has designed its platform around these principles, making protective tools easy to access and genuinely effective — not buried in settings menus or difficult to activate.
We take our duty of care seriously. That is why our responsible gaming programme is not just a tickbox on our licensing requirements — it is a core part of how 3rcom operates. Whether you are spinning slots in Karachi, betting on cricket in Lahore, or enjoying live dealer games in Islamabad, the same robust protections apply to every account on the platform.
Problem gambling can develop gradually and is often difficult for the affected individual to spot early on. 3rcom encourages all players to periodically reflect on their gambling habits. Some common warning signs that gambling may be becoming a problem include:
If any of the above resonates with your current situation, we strongly encourage you to use the self-exclusion and limit-setting tools available on 3rcom, and to contact our support team for a confidential conversation. Early intervention makes a significant difference.
All responsible gaming tools on 3rcom are accessible directly from your player account dashboard under the "Responsible Gaming" section. You do not need to contact support to activate most of these features — they are self-service and take effect in real time.
Deposit limits can be set in PKR (Pakistani Rupees) on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour reflection period before the change is applied — this is by design, to prevent impulsive decisions made in the moment.
Self-exclusion requests can be made at any time. Once a self-exclusion is applied, it cannot be reversed until the chosen period has expired. At the end of the exclusion period, a cooling-off step is required before the account can be reactivated, ensuring the decision to return is deliberate and considered.
If you require assistance activating any of these tools, our 24/7 live chat support team can help you immediately. We will never attempt to talk you out of setting limits or requesting exclusion — our team is trained to support and facilitate these requests without judgment.
3rcom operates under international gaming licensing standards that mandate specific responsible gaming obligations. These standards require us to maintain the age verification, self-exclusion, deposit limit, and problem gambling monitoring systems described throughout this page.
Our responsible gaming framework is aligned with internationally recognised best practices in player protection, including the principles advocated by the Responsible Gambling Council and similar bodies that set global standards for safer gambling environments. We continuously review and improve our tools to remain consistent with evolving international standards.
As part of our licensing obligations, 3rcom also participates in cross-operator self-exclusion protocols where available, meaning that a self-exclusion request made on 3rcom may be communicated to other participating platforms to provide broader protection for players who request it.
3rcom takes specific steps to protect players who may be particularly vulnerable, including those experiencing financial hardship, mental health challenges, or who are at risk of developing gambling problems. Our platform monitoring systems analyse gameplay patterns to identify concerning behaviour — such as rapidly increasing bet sizes, unusually long sessions, or frequent deposits following losses — and our team may proactively reach out to affected players.
We also work to prevent underage gambling through mandatory CNIC and passport-based age verification. No player under 21 years of age is permitted to create a real-money account on 3rcom under any circumstances. If we discover that a minor has accessed the platform, the account will be immediately closed and all funds returned.
Parents and guardians in Pakistan are encouraged to use parental control software to restrict access to gambling websites on shared or family devices. If you believe a minor in your household has accessed 3rcom, please contact our support team immediately at [email protected].
If you are concerned about your gambling or someone you know, our support team is available around the clock. Reach out through any of the channels below — all conversations are confidential.
Answer these questions honestly. If you find yourself saying "yes" to more than two or three of them, we strongly encourage you to use our responsible gaming tools or speak with our support team today. There is no shame in asking for help — it is the smartest move a player can make.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you felt the urge to chase your losses by placing further bets to try to win back what you have lost?
Has gambling ever caused arguments or tension with your family members or friends?
Have you ever borrowed money, skipped bills, or dipped into savings to fund your gambling?
Do you find it difficult to stop playing even when you know you should log off?
Have you ever used gambling as a way to escape from stress, anxiety, loneliness, or personal problems?
Self-exclusion is one of the most powerful tools available to players who need a break. Here is how it works on 3rcom and what to expect once it is activated.
Log in to your 3rcom account, go to Account Settings, and select "Responsible Gaming". Choose your preferred exclusion duration and confirm your identity.
Once confirmed, self-exclusion takes effect within minutes. Your account will be suspended, all marketing communications will be stopped, and login access will be blocked.
While excluded, your account balance is safely held. Any pending withdrawals will be processed to your registered JazzCash, EasyPaisa, or bank account.
At the end of your exclusion period, you will be required to complete a cooling-off step and re-confirm your responsible gaming limits before your account is reactivated.
Whatever you are going through, 3rcom's support team is trained to help with responsible gaming concerns. All conversations are confidential and judgment-free.
Connect with a trained support agent in under 3 minutes, any time of day or night. Available 24 hours, 7 days a week — including weekends and public holidays in Pakistan.
Send your query or responsible gaming request to [email protected]. We aim to respond to all responsible gaming emails within 24 hours.
Access deposit limits, loss limits, session timers, reality checks, and self-exclusion directly from your 3rcom account dashboard — no need to contact support at all.
All responsible gaming conversations with our support team are fully confidential. We will never share your disclosure with other players or use it for any commercial purpose.
Log in to your 3rcom account now to review your responsible gaming settings, set deposit limits, or speak with our support team. Playing safe is playing smart.